Injured Worker Rights When Interacting with Claims Adjusters

Injured Workers Rights With Claims Adjusters

Injured workers often wonder about their rights during the claims process, especially when communicating with insurance adjusters. It's important to know that you are not obligated to speak directly with the claims adjuster if you are uncomfortable or uncertain about the process.

You have the right to:

• Request that all communications go through your attorney or authorized representative, ensuring your interests are protected.
• Take your time before responding to questions and consult with legal counsel if needed, so you don’t inadvertently provide information that could impact your claim.
• Ask for written correspondence instead of phone calls, helping you maintain clear records.
• Decline to answer any questions that make you feel uneasy or that you are unsure about.

Knowing these rights can help injured workers feel more at ease and in control during what can be a very stressful process. Standing firm on these points often leads to better communication and helps avoid common pitfalls that could complicate a claim.